Please note, nominated stores for all categories must have at least one store based within Liverpool city centre. This can be defined as the perimeter covering the area between Leeds Street to Upper Parliament Street and The Strand to Brownlow Hill. Retailers based outside of this perimeter are not eligible.
The winner of this award delivers store services in an innovative way.
Judges are looking for a store that is changing customer interaction through technology and ensuring the customer journey from online to store is seamless. From technology and customer service, to in-store processes and the launch of new products, this award recognises those who have put innovative practices in place for the benefit of customers, staff and the business alike.
In order to qualify, retailers must work within a store based within the Liverpool city centre perimeter described.